Impact of Intellectual Capital on Microfinance Institutions’ Efficiency: the Moderating Role of External Governance

This study examines the impact of intellectual capital (IC) and its components (human capital, structural employed) on microfinance institutions’ (MFIs) financial social efficiency. It also determines moderating external governance relationship between IC MFIs’ employs Truncated regression model Data Envelopment Analysis (DEA), while Tobit Generalized Method Moments (GMM) were utilized to check robustness estimations. The uses panel data 661 MFIs from 86 countries covering 2010–2018 period. shows that are financially efficient rather than socially efficient, albeit have high can be more efficient. Besides, good positively moderates three significant effect efficiency, has a role value employed efficiency only. As for outreach this indicates positive no nexus empirical outcomes useful implications decision-makers regulators regarding need consider in their quest enhance